I screwed up. Choose my punishment. - The Chief Happiness Officer Blog

I screwed up. Choose my punishment. - The Chief Happiness Officer Blog We currently have 500 people around the world beta-testing HeartCount, a better way to measure?team happiness, and last Friday the system?had a couple of fairly serious bugs. That sucks. Were only two weeks into the beta period and my biggest fear is that this will make users?lose faith in the system. However,?weve also previously written about why we should celebrate mistakes at work and this is no exception. So I just sent out an email to the users?where I apologized for the mistake AND asked them to vote on a suitable punishment. Here are the options: Currently Sing a song is?in the lead :) Related posts Top 5 Reasons To Celebrate Mistakes At Work Allow yourself to?make mistakes in public You failed how awesome! Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related

The Best Way of Resume Writing - Tips to Write a Memorable Resume

The Best Way of Resume Writing - Tips to Write a Memorable ResumeSo, you want to know the best way of resume writing? Well, for most people, the answer is 'yes'. In fact, there are hundreds of ways of looking for a resume. Some people may choose the online way while some may consider having it printed.Of course, these days, there are thousands of employers who are very eager to find and hire job seekers. In the process, they will start by reading your resume to verify that it contains all the necessary information and that it has a good format.A professional resume writer can help you get in touch with the desired job. They have the capability to make you stand out among your competitors. You can learn the best way of resume writing from them. Here are a few tips that you should know:Start from the title. It should be given in the first paragraph and should not be repeated at any place in the resume. You should concentrate on presenting all the relevant information in this part.Inclu de all the contact information in the first paragraph. It should contain all the contact details of your previous employers and all the personal details in your name.Present your accomplishments. If you want to explain all the achievements that you had before, this can be done by writing a separate section of the resume. This section should also include other accomplishments that you had done in the past.Make sure that the resume is up to date. It should reflect your current position.

How Much Do Uber Drivers Get Paid Why Are Rides So Cheap

How Much Do Uber Drivers Get Paid Why Are Rides So Cheap For Uber to be a successful business, it must convince legions of drivers to be out on the roads constantly, willing to pick up riders for small amounts of money, with none of the benefits of full-time employment. It’s a terrific situation for riders, and for Uber obviously. But how does Uber get drivers to work under these conditions? A New York Times investigation published over the weekend found that Uber employs hundreds of data wonks and social scientists to figure out what incentives it can use to entice drivers to be available for work and pick up as many riders as possibleâ€"while being paid the least possible. As the article put it, since its beginnings Uber has engaged in an “extraordinary behind-the-scenes experiment in behavioral science to manipulate [drivers] in the service of its corporate growth.” For example, the Times found, drivers are inundated with text messages and emails alerting them about earnings goals and highlighting high-demand areas and times. With a deep understanding of psychology, Uber doles out “noncash rewards of little value” to “prod drivers into working longer and harder â€" and sometimes at hours and locations that are less lucrative for them,” the Times reported. Local managers sometimes reportedly adopt female personas when sending messages to drivers because the company seems to get better responses that way. Uber says that drivers are always free to work as much or as little as they want. But Ryan Calo, a law professor at the University of Washington, told the Times that the company’s masterful usage of data and psychological is exploitive. “We’re talking about this kind of manipulation that literally affects people’s income,” he said. [The New York Times]

How to write a medical billing resume (with examples) - TheJobNetwork

How to write a medical billing resume (with examples) - TheJobNetworkIf youre interested in starting (or growing a career) in the mega-hot healthcare industry but are interested in a more administrative path, medical billing can be a great choice. Medical billing professionals handle the financial side of healthcare, translating medical charts into billing codes that are then sent to insurance companies or patients. googletag.cmd.push(function() googletag.display(div-gpt-ad-1467144145037-0) ) Lets look at three different job applicants medical billing resumes one just starting out, anotzu sich with experience under zu sich belt, and a third whos looking to move into a managerial position.First up is Amanda, our medical billing newbie.Download this resumeAmanda Brinker3298 First StreetLincoln, NE 12121(333) 111-2222Amanda.Brinker.IIIemaildomain.comOrganized, Efficient Recent Grad with Administrative ExperienceKEY STRENGTHSCompleted medical billing and terminology certificate programP roficient in evaluating and processing insurance claimsExperienced working as an admin in a medical clinicWell-versed in EMR and current medical billing technologyEDUCATION/CERTIFICATIONNebraska South College Associates Degree, Health Information ManagementAwards/Honors Deans List, graduated in top 10th percentileEXPERIENCEMidwest Animal Clinic (Lincoln, NE) Jan. 2016 presentschreibstube AssistantPerform administrative support in a veterinary medical clinic.Process patient information and charts.Answer phones and handle waiting room triage.Schedule appointments and manage calendars.Provide customer care and information.The Oppenheimer Group (Lincoln, NE)Sept. 2017 Dec. 2017Claims InternProvided administrative support for the Claims department of a large insurance company.Processed insurance claims, verifying information and routing to the appropriate team members.Maintained and enhanced a digital claim filing system.Amanda doesnt yet have a ton of experience working in medical bil ling yet, but she does have a few things going for her shes completed a training program, she has experience working in a medical schreibstube (albeit a veterinary one), and she also has experience working at an insurance company in an internship. In her resume, she wants to play up those important features, so she starts with a Key Strengths section that helps focus the reader on what she brings to this job. By setting the narrative herself rather than doing the standard reverse-chronological resume format (putting experience first), Amanda is making koranvers that the information she wants the reader to see most is front and center.Next up is Joe, who has been a medical billing professional for about 10 years.Download this resumeJoe Lightfoot7676 Francis Street * Pawnee, Indiana 56565 * 999-222-1111JoeQLightfootemaildomain.comCore CompetenciesICD-9 expertiseProven accuracy and attention to detailExpert knowledge of medical billing security and encrypted data managementAdept at com municating with patients, medical staff, and administrative staffExperienceMetro Hospital Pawnee, INMedical Billing Specialist 2011 presentManage and coordinate billing for patients.Administer an active company-wide database of patient and insurance information.Encrypt medical tafelgeschirr charges using ICD-9 code system.Oversee the distribution of bills to patients and insurance companies.Mentor new employees and department interns as part of Metros talent development initiative.Indiana North University Hospital Shaw, INMedical Billing Clerk 2008 2011Ensured accuracy and data security of patient information and billing codes.Processed statements and invoices through the AccuCare medical billing system.Tracked submitted claims, including instituting tracers as necessary.Developed expertise in all commercial, private, and managed care insurance programs, including Medicare and Medicaid.Office of Janet M. Arroyo, MD Pawnee, INAssistant Billing Clerk 2007 2008Pro cessed and marked patient charts for coding and billing.Filed patient records and submitted claims.Assisted senior billing clerk with audits, coding, and electronic claim submission.Farley Medical Supply Pawnee, INBookkeeper 2005 2007Processed vendor invoices to ensure prompt, accurate payments.Issued customer invoices.Recorded cash receipts and made bank deposits.Maintained detailed logs and the chart of accounts.SkillsExemplary record keepingFocus on customer data accuracy and information securityWorking knowledge of all insurance types and ongoing regulation changesElectronic medical record maintenanceMicrosoft Office suite expertiseEducation and CertificationBrady College (Parkville, IN)AAS, Medical Billing and Coding, 2007AAS, Business Management, 2005Joe goes with a more traditional format (the reverse-chronological format, which features experience most prominently). It works well for his resume, because he has years of experience to feature. However, he starts with a list o f core competencies to guide the reader toward specific aspects of his career so far. His experience bullets support those points as well. And hes also careful not to repeat bullet points, even though there may not have been huge differences between his medical billing jobs. Its important to differentiate as much as you can, finding unique points to highlight for each of your positions.And last but not least, heres Abdullah, who is trying to level up in her medical billing career by moving into a management position.Download this resumeAbdullah Hernandez75 Market BoulevardTarrytown, NY 43434222.444.6666A.F.Hernandezemaildomain.comExperienced, results-oriented medical billing specialist seeking to leverage 15+ years of administrative excellence into a supervisory position.Core CompetenciesEnsuring the highest-quality coding and billing work from self and team membersDeveloping workflow processes and protocols to ensure billing and coding accuracyTalent development and managementBilin gual (English and Spanish)ExperienceMedical Billing Specialist County General Hospital6/2013 present New Rochelle, NYEstablish and implement guidelines for medical providers to ensure data accuracy.Work with Billing Supervisor to determine team assignments.Developed a cross-checking system with the front office to ensure that patient data is complete and accurate for claims processing.Oversee regular reporting to ensure that claims are processed and sent out on schedule.Manage database of insurance information, hospital procedure data, and billing codes.Billing Clerk State VA Hospital3/2010 6/2013 Albany, NYVerified patient information and payments, following up with Collections procedures when necessary.Researched and resolved denials and rejections in a timely manner.Reviewed billing edits and verified patient information with insurance companies.Submitted claims to Medicare/Medicaid with the highest degree of accuracy.Medical Billing Cler k Anson Health Center7/2008 3/2010 Albany, NYCoordinated bills for patients, routing them to patients and insurance companies.Resolved billing issues and disputes.Processed workers compensation claims.Transitioned the clinic to a digitized filing system for claims and billing.Medical Billing Assistant HealthPoint Services5/2003 3/2010 Albany, NYObtained and processed patient charts and medical records for billing purposes.Verified patient information as necessary.Maintained patient information database.Organized, scanned, and copied patient charts for billing and archiving.Technical SkillsICD-9 coding systemAccuBill database managementMicrosoft Office suiteGoogle suiteEducation/AffiliationsAmerican Society of Medical Billing ProfessionalsSecretary, Hudson Valley Chapter2015 presentHuntville CollegeBachelors Degree, Health ManagementAssociates Degree, Medical Coding and BillingAbdullah has a sizable work history, but because shes seeking to move up its important to emphasize not just that she has the experience and skills, but also the upward trajectory in her career. She does this by emphasizing the standards she holds for herself and others in the Core Competencies section, and by showing increasing levels of sophistication and responsibility throughout her different jobs. The old clich applies here show, dont tell. Make sure your resume supports the job you want, not just the jobs youve had.

3 Mistakes I Made As A Manager That You Can Avoid

3 Mistakes I Made As A Manager That You Can Avoid It was a sunny summer day when the CEO called me into his office Melissa, he said, Ive had a complaint from someone on your kollektiv.The world stopped at that moment.Wasnt I the most fun boss ever? I organized BBQs at my house, cocktails after work, and crazy team building games. How could someone complain about me?I didnt realize that having good leadership skills is leid just about fun team building activities, but a complex and often messy job that requires dedication to the growth and well-being of a diverse group of people and adjusting your management style in the process.I was good at leading the people who were like me independent problem solvers who mostly managed themselves and came to me for approval or clarifications. But what about the people on the team who needed to be managed differently, with my attention on what they did well and where they needed guidance?Diversity is important and requires effort from a leader. T he people on my team who were just like me were happy with me as a manager. We had fun, we energized one another, and we enjoyed all the conversational shortcuts that let us make efficient decisions.People leave badeanstalt bosses, not bad jobs. Some studiesput that number as high as 70%.The employee who complained about me left the company. Its pretty awkward after you go around your boss to the CEO. I blamed myself for a bad hire, not mismanagement.She made the tough choice to move on to another job. It pains me to think that I caused that turmoil. She was the one sitting at the bar, drinking with her friends and complaining about her terrible boss. Me.You can be a better leader by using a few negotiation, persuasion, and influence techniques in your everyday agreements. Here are the biggest mistakes I made that you can avoidWhat you think I thought that my job as a leader was to know everything. I needed to be like a benevolent ruler, doling out words of advice to a grateful trib e. I wasted a lot of time worrying that I was an imposter, thinking that everyone knew more than me and worrying that theyd soon find out just how clueless I was. No one knows everything alone, but your team knows a lot together.What you say I gave out advice like free candy in my early leadership days. I told people what to do and how to do it because it worked well for me. The beauty of a diverse team is that when you let people figure things out on their own, they often come up with better ways of doing things. Listen to you team, ask questions, get a feel for whats happening before you say too much. Great leaders know that what you dont say is important.What you do Leadership is not intuitive for most of us. I managed people the way my boss managed me, which was great for some people and horrible for others. I recently watched a leader carefully place each of his team members into the Situational Leadership quadrants so that he can guide them to success.Get some leadership training for yourself.The bottom lineWe know that 70% of people leave bad bosses, not bad jobs. The responsibility of people leadership is on your shoulders, to shape and guide the work you do every day for the next generation of leaders who look up to you.--Melissa Hereford will teach you how to Negotiate With Confidence. Get your free course Take the Fear Out of Negotiating athttp//MelissaHereford.com

The New Angle On Writing a Resume Low Self Esteem Just Released

The New Angle On Writing a Resume Low Self Esteem Just Released The 5-Minute Rule for Writing a Resume Low Self Esteem Its essential that you attempt to do every single measure thats supposed to bring you in the line of imagination of a possible employer. See that you use the proper typography pattern. In the event youre a fresher, then you may add a section under strengths. An excellent bonding tool to help you keep connected. At times it can be difficult to come up with confidence, either because personal experiences have caused you to eliminate confidence or because you are afflicted with low self-esteem. Make it a practice of your day-to-day life. Ernest Hemingway In your search for a wholesome self-image, dont take a wrong turn farther down the path to narcissism. Theres no lack of self-care ideas out there should you need inspiration. Things You Wont Like About Writing a Resume Low Self Esteem and Things You Will Instead, you wish to concentrate on the strengths i n your field of expertise that have encouraged you to make an application for the job. Do not write what you would like in work. There are methods to boost your self-esteem, even when you feel like youre struggling to achieve that. The extra expertise and guidance may be exactly what you have to raise your odds of landing your next great job. Lies Youve Been Told About Writing a Resume Low Self Esteem The majority of the extensive courses you have completed will give you a certificate. Imagine that some day you are going to have kid. Writing resumes is believed to be an art, a contemporary magical art. Try and remain in touch with how youre feeling during the day. Confidence and self-esteem arent the exact thing, although theyre often linked. A sense of failure can stem from a schwimmbad decision or a set of experiences in life that result in the man or woman feeling down on themselves. In fact, the majority of us suffer from poor self-esteem. The Benefits of Writing a R esume Low Self Esteem Therefore, if youre on the lookout for assistance in writing a resume, you might want to start looking into using an internet or downloadable resume builder. Our on-line small business aims on the way to give your own needs i.e. buy essay online, term article writing help, who are likely to compose personal paper for example. Thus, to be able to be in their lists, you have to use correct key terms in your resume. Brace your self for receiving the beneficial details on professional resume writing. What You Should Do to Find Out About Writing a Resume Low Self Esteem Before Youre Left Behind Getting fired does not need to be the conclusion of the planet. Such statements makes employer think what sort of work suites you instead of what you could do. There are a number of other examples of planning for an interview, maybe you should go to the hairdresser prior to going. You are unable to achieve everything every day, but you can begin taking steps to impr ove the way that you feel.

The Good, the Bad and Retail Customer Service Resume

The Good, the Bad and Retail Customer Service Resume The applicant managed to mention important qualifications in just a few sentences. Below are 11 of our finest examples of consumer tafelgeschirr resume objectives you may use in writing your resume. Reviewing customer feedback may provide you a different sense of your present customer service abilities than that which you will get internally from management or colleagues. Use the objective to spell out why you desire a particular opening in retail. The last product should appear similar to the professionally written resumes at the peak of the webpage. Going through resume models will help you recognize how to include important info and give a wide berth to sensitive info in a professional retail resume. In addition, there are resume templates you may download to make your own resume. Introducing Retail Customer Service Resume Releasing your employees to the floor can be harmful to the employees together with the clients e xperiences. Because the retail business is transactional nature, you can readily include things like numerical quantification to project competence. Retail representatives want to provide a multitude of resources for the consumers. Some retail representatives can overwhelm a customer although others cannot speak to customers whatsoever. Holiday Sales Associates will have the exact same responsibilities on a short-term basis. Employers not just want to realize your capacity to help customers but help yourself. Resume is a sort of document employed by individuals that are seeking for employment. Resume samples are a handy means to direct your own writing. If youre searching for a position in customer assistance, whether its at a call center or face-to-face, use our completely free customer service resume sample to assist you land an interview ASAP. In case you have a great deal of experience in customer assistance, you might want to use a combination format to highlight both your years of expertise and accolades. If youre trying to land a primo retail job, youve got to see that youll be competing with hundreds of competent candidates. If you like helping people and youre searching for an entry-level position that could open the door to many different exciting career alternatives, a job as a retail sales associate might be the ideal fit. The retail business is only projected to grow, so now is the ideal time to apply If youre looking to work in retail specifically, weve also produced a thorough guide on the best way to compose a retail resume. Depending at work, however, you might need more specialized wisdom and experience to help customers find the most suitable products for their requirements. Include key words and abilities connected with the position youre applying for. The skills part of your assistant manager resume cant be full of all skills you feel youve listed in whatever order you see fit. Not only are you able to develop several kinds o f skills from such organizations, but in addition, you are showing potential employers that youre an individual prepared to dedicate themselves to a job. For example, your time management abilities or knowledge of specific computer programs would be helpful in most any position. Having sales experience is essential for a retail manager since it means that you may identify with your employees. If this is the case, you are going to want to emphasize a number of the soft skills commonly necessary for customer service employees, such as being an excellent communicator and having strong interpersonal skills. Thus, revisit the work listing to find out what retail skills are mentioned. You ought to have the requisite skills to be successful in sales. Positions involving the selling of more advanced or intricate products may expect a college degree. As a manager, youre likely to be accountable for training sales associates in addition to inspiring them to increase their sales numbers . On the flip side, functional resumes are normally used by fresh graduates or those who have less experience but want to grab the work vacancy. The principal duty of a customer service manager is to guarantee customer satisfaction by giving top-notch customer services. To compose the objection section of a customer service resume, you want to figure out the big tasks to be carried out at work. You should also be certain to list any preceding customer service positions youve held. There are several different customer service positions out there.